Quality and Patient Safety Are at
The Heart Of St. Mary Medical Center’s Mission
"A Higher Level of Care"
We Define Quality As Doing The Right Thing The Right Way!
At St. Mary Medical Center, we are committed to providing our patients with the highest quality, safest and most efficient care. We constantly examine our care processes to improve outcomes and adapt innovative approaches to patient care and safety in order to deliver cost-effective and high quality care. Regulators, payors, and our patients demand performance-based data aligned with best practice standards of clinical care.
Examples of our commitment to excellence and quality include the following most recent successes:
“A” Score for patient safety as reported by The Leapfrog Group.
High Scores for Process of Care Measures scores as reported by Centers for Medicare and Medicaid Services.
5 Star Excellence Awards for quality service including Top 5% nationally in Emergency Medicine and Patient Safety from HealthGrades.
Gold Seal of Approval Accreditation from the Joint Commission for commitment to compliance with national standards for health care quality and safety.
Top 20 in the Region and High Performing in Six Different Specialties by U.S. News & World Report’s 2012-2013 Best Hospital Rankings.
Hospitals are required to collect and submit various quality and patient safety related data to regulatory, State and Federal entities. These data are published nationally and statewide, allowing patients, doctors, consumers and payors to compare St. Mary with other facilities. The following websites are the most commonly used:
Joint Commission Quality Check: www.qualitycheck.org/consumer/searchQCR.aspx
CHART/California State: http://www.calhospitalcompare.org/
US Department of Health and Human Services: http://www.hospitalcompare.hhs.gov/
HOSPITAL COMPARE - http://www.hospitalcompare.hhs.gov/
Hospital Compare was created through the efforts of the Centers for Medicare & Medicaid Services (CMS), the Department of Health and Human Services, and other members of the Hospital Quality Alliance: Improving Care Through Information (HQA). The information on this website comes from hospitals that have agreed to submit quality information for Hospital Compare to make public.
The website link above allows patients and payors to find information on how well hospitals care for patients with certain medical conditions or surgical procedures, and results from a survey of patients about the quality of care they received during a recent hospital stay. This information will help you compare the quality of care hospitals provide. St. Mary Medical Center is proud to have reached the top decile in many metrics listed on this website.
CHART – http://www.calhospitalcompare.org/
St. Medical Center is pleased that the updated CHART data showcases our commitment to quality and highlights how well we perform in many clinical metrics. We continue to excel at the SUPERIOR and ABOVE AVERAGE rank compared to other hospitals in the Long Beach market and its environs.
The California Hospital Assessment and Reporting Taskforce (CHART) was established in 2004 to develop a statewide hospital performance reporting system using a multi-stakeholder collaborative process. The stakeholder group includes consumers; purchasers of health insurance, such as businesses and labor organizations; health plans; hospitals; physicians; nurses; healthcare quality experts from government and academic institutions; and regulators. CHART brings together all these relevant stakeholders in California healthcare to:
- Select key aspects of hospital performance to measure and report;
- Agree upon a uniform, scientifically valid approach to measurement for all California hospitals;
- Collect and aggregate the data as defined and specified;
- Confirm the validity of the measurements made;
- Provide hospitals and clinicians with valid measures and benchmarking data on which to base quality improvement efforts; and
- Report the performance of individual California hospitals to consumers, purchasers, and health plans.
As of 2010, more than 240 hospitals, representing over 86% of acute care hospital admissions in the state of California, have participated in this important voluntary effort. The conditions and procedures rated (heart attack, heart failure, heart bypass surgery, pneumonia, and maternity) are the five most common reasons for being admitted to a hospital. In addition, there are measures applicable to patients admitted to the Intensive Care Unit, and all surgical patients or all medical patients (patients admitted to the hospital for an illness that is not treated with surgery).
Hospitals on this site are rated on quality and timeliness of care for several conditions, as well as patient experience with overall, medical, surgical, and maternity care, and adherence to recommended patient safety practices.
With the exception of some patient safety measures, hospitals are rated on a five-point scale, based on their performance:
Superior - Hospital performed well above average compared to other hospitals on this measure.
Above average - Hospital performed better than average compared to other hospitals on this measure.
Average - Hospital performed within the average range compared to other hospitals on this measure.
Below average - Hospital performed worse than average compared to other hospitals on this measure.
Poor - Hospital performed well below average compared to other hospitals on this measure.
Center of Excellence
The Center for Surgical Treatment of Obesity at St. Mary Medical Center is a certified Center of Excellence (COE) which indicates that our program and bariatric team have met stringent requirements regarding expertise, patient safety and other qualifications.
Our Bariatric Center of Excellence embodies our team-based patient centered care approach to clinical care using innovative protocols, comprehensive services and state-of-the-art medical technology.
Our Centers of Excellence have the added benefit of bringing new and talented clinical staff and physicians to the Long Beach areas. The best and brightest physicians are attracted to hospitals that are identified as Centers of Excellence.